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Customer Experience

INDUSTRY STANDINGS

We take great pride in providing exceptional customer experiences. This includes educating customers throughout the process, providing constant communication and understanding their needs and lifestyle to build a home they will enjoy for years to come.

Combined with our unparalleled customer service team, Dolce Vita Homes has been awarded with third-party customer satisfaction awards year after year including:

  • 2019 CustomerInsight winner – Best Customer Experience
  • 2019 CustomerInsight winner – Builder of Choice
  • 2018 CustomerInsight winner – Best Customer Experience
  • 2017 CustomerInsight finalist – Best Customer Experience
  • 2016 CustomerInsight finalist – Best Customer Experience
  • 2015 Professional Home Builders Institute finalist – New Homebuyers Choice
  • 2014 Professional Home Builders Institute finalist – New Homebuyers Choice
  • 2013 J.D. Power winner – Highest Customer Satisfaction
  • 2012 J.D. Power winner – Highest Customer Satisfaction
  • 2011 J.D. Power winner – Highest Customer Satisfaction

For a more complete listing of our service and design awards, please click here.

CUSTOMER REVIEWS

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Industry awards are nice to have, but we are more interested in what our customers have to say.

An independent certification program created by CustomerInsight TM and based solely on the voice of the customer.


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Canada's largest and most-trusted source for connecting with home professionals.


TESTAMONIALS

Dolce Vita builds beautiful homes with great pride behind their work. I would recommend them to anyone. Customer service is great. Thank you for the house I can call home. Neil

We have had a phenomenal experience building with Dolce Vita. All staff that we have dealt with have been professional, knowledgeable and friendly. There was excellent communication throughout the entire process. We loved the update photos that were sent to us during construction. One person told me that they don’t put anything in the home that they wouldn’t want in their homes, and I believe this. We have been so pleased. Brittany

It was my first ever home and I am feeling lucky that Dolce Vita is one of the best builders and provide quality homes. Yasir

I had a great experience with Dolce Vita! Very good service and friendly staff! I would recommend you to anyone who would like to buy a new home! Thanks again for everything! Sharon

We found the staff very knowledgably about their product. All are very professional and personable and easy to approach and talk about any concern we may have. Our experience of the staff is very positive. We are in love with our home and will continue to be for many years to come. Edwin